& No Show Policy
We all get busy, and I understand that special circumstances are unavoidable and cancellation of all or part of your appointment may be necessary. If you find yourself unable to keep an appointment or need to adjust your requirements, I kindly request 24 hours’ notice. This courtesy enables me to schedule another client in this time. If 24 hours notice isn’t given, there will be a charge of 50% of your appointment cost. If you simply do not show up, you will be invoiced 100% of the booked appointment. This invoice will need to be paid before another booking can be made and future bookings may need to be paid in advance.
As cancellations and ‘no shows’ have a significant impact on me, I need to enforce our cancellation policy and trust you understand and support my need to do so.